<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Service details &amp; practical guides — Channel Institute</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/</link><description>Service details &amp; practical guides</description><language>en</language><item><title>What should a dealer application pack contain?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-application-document-pack/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-application-document-pack/</guid><description>Show verifiable selling capability and operating needs, not inflated sales claims. A focused pack helps the supplier assess fit and explain its program terms.</description></item><item><title>What should you clarify before seeking dealer exclusivity?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-exclusivity-review-questions/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-exclusivity-review-questions/</guid><description>Define what exclusivity covers before discussing its value. Products, channels, customer groups, geography and duration can each have different boundaries.</description></item><item><title>How do you make a dealer territory unambiguous?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-territory-definition/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-territory-definition/</guid><description>Use a territory schedule that a sales team can apply consistently. A city name or radius without a boundary rule can lead to overlapping claims.</description></item><item><title>How do you clarify ownership of a dealer sales enquiry?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-lead-ownership-rules/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-lead-ownership-rules/</guid><description>Define handling responsibility and evidence, not ownership of a person. An enquiry can involve consent, privacy and several channels before it becomes a sale.</description></item><item><title>What should a dealer onboarding plan deliver before launch?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-onboarding-milestones/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-onboarding-milestones/</guid><description>Use measurable readiness milestones instead of a vague onboarding date. Commercial approval, training, stock, content and support can finish at different times.</description></item><item><title>How do you compare stocking and order-on-demand dealer models?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-stock-versus-order-model/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-stock-versus-order-model/</guid><description>Compare service promises and cash exposure together. Stocking may reduce a delivery dependency but introduces inventory, storage and damage risks; order-on-demand changes who carries them.</description></item><item><title>What should dealer training include in a supplier proposal?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-training-service-scope/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-training-service-scope/</guid><description>Ask for the intended competence, materials and completion evidence. A presentation alone may not prepare staff to quote, configure or handle a support enquiry.</description></item><item><title>How do you avoid misunderstandings about dealer marketing funds?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-marketing-fund-approval/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-marketing-fund-approval/</guid><description>Obtain approval before committing spend and keep eligibility separate from reimbursement. A verbal suggestion to advertise does not establish a funded allowance.</description></item><item><title>Who should handle returns in a dealer relationship?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-return-responsibility-map/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-return-responsibility-map/</guid><description>Map customer contact, inspection, transport, replacement and reimbursement separately. Supplier acceptance of a return does not automatically explain what the dealer owes its customer.</description></item><item><title>What should a first dealer pilot review measure?</title><link>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-pilot-review-scorecard/</link><guid>https://dealers.globalsiriusmc.com/articles/service-guides/dealer-pilot-review-scorecard/</guid><description>Measure execution reliability as well as sales. A pilot should reveal ordering errors, delivery gaps and support workload before both sides commit to expansion.</description></item></channel></rss>